Privacy Policy
At TJH Computers we recognize that privacy is important. This Policy applies
to all of the products and services offered by TJH Computers, or its subsidiaries
or affiliated companies (collectively, TJH Computers's "services").
In addition, where more detailed information is needed to explain our
privacy practices, we post separate privacy notices to describe how particular
services process personal information.
Information we collect and how we use it:
We offer a number of services that do not require you to register for
an account or provide any personal information to us, such as TJH Computers
Search. In order to provide our full range of services, we may collect
the following types of information:
Information you provide - When you sign up for an TJH Computers service
or promotion that requires registration, we ask you for personal information
(such as your name, email address and an account password). We may combine
the information you submit under your account with information from other
TJH Computers services or third parties in order to provide you with a
better experience and to improve the quality of our services. For all
services, we may give you the opportunity to opt out of combining such
information.
TJH Computers cookies - When you visit TJH Computers , we send one or
more cookies - a small file containing a string of characters - to your
computer that uniquely identifies your browser. We use cookies to improve
the quality of our service by storing user preferences. Most browsers
are initially set up to accept cookies, but you can reset your browser
to refuse all cookies or to indicate when a cookie is being sent. However,
some TJH Computers features and services may not function properly if
your cookies are disabled.
Log information - When you use TJH Computers services, our servers automatically
record information that your browser sends whenever you visit a website.
These server logs may include information such as your web request, Internet
Protocol address, browser type, browser language, the date and time of
your request and one or more cookies that may uniquely identify your browser.
User communications - When you send email or other communication to TJH
Computers , we may retain those communications in order to process your
inquiries, respond to your requests and improve our services.
Affiliated sites - We offer some of our services in connection with other
web sites. Personal information that you provide to those sites may be
sent to TJH Computers in order to deliver the service.
We process such information in accordance with this Policy. The affiliated
sites may have different privacy practices and we encourage you to read
their privacy policies.
Links - TJH Computers may present links in a format that enables us to
keep track of whether these links have been followed.
Other sites - This Privacy Policy applies to web sites and services that
are owned and operated by TJH Computers or its affiliates. These other
sites may place their own cookies or other files on your computer, collect
data or solicit personal information from you.
TJH Computers only processes personal information for the purposes described
in the applicable Privacy Policy and/or privacy notice for specific services.
In addition to the above, such purposes include:
Providing our products and services to users, including the display of
customized content and advertising;
Auditing, research and analysis in order to maintain, protect and improve
our services;
Ensuring the technical functioning of our network; and Developing new
services.
TJH Computers processes personal information on our servers in the United
Kingdom and in other countries. In some cases, we process personal information
on a server outside your own country. We may process personal information
to provide our own services. In some cases, we may process personal information
on behalf of and
according to the instructions of a third party, such as our advertising
partners.
Information Sharing
TJH Computers only shares personal information with other companies or
individuals outside of TJH Computers in the following limited circumstances:
We have your consent. We require opt-in consent for the sharing of any
sensitive personal information.
We provide such information to our subsidiaries, affiliated companies
or other trusted businesses or persons for the purpose of processing personal
information on our behalf. We require that these parties agree to process
such information based on our instructions and in compliance with this
Policy and any other appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure
of such information is reasonably necessary to
(a)
satisfy any applicable law, regulation, legal process or enforceable governmental
request,
(b)
enforce applicable Terms of Service, including investigation of potential
violations thereof,
(c)
detect, prevent, or otherwise address fraud, security or technical issues,
or (d) protect against imminent harm to the rights, property or safety
of TJH Computers , its users or the
public as required or permitted by law.
If TJH Computers becomes involved in a merger, acquisition, or any form
of sale of some or all of its assets, we will provide notice before personal
information is transferred and becomes subject to a different privacy
policy.
We may share with third parties certain pieces of aggregated,non-personal
information, such as the number of users who searched for a particular
term, for example, or how many users clicked on a particular advertisement.
Such information does not identify you individually.
Please contact us at the address below for any additional questions about
the management or use of personal data.
Information security
We take appropriate security measures to protect against unauthorized
access to or unauthorized alteration, disclosure or destruction of data.
These include internal reviews of our data collection, storage and processing
practices and security measures, as well as physical security measures
to guard against unauthorized access to systems where we store personal
data. We restrict access to personal information to TJH Computers employees,
contractors and agents who need to know that information
in order to operate, develop or improve our services. These individuals
are bound by confidentiality obligations and may be subject to discipline,
including termination and criminal prosecution, if they fail to meet these
obligations.
Data integrity
TJH Computers processes personal information only for the purposes for
which it was collected and in accordance with this Policy or any applicable
service-specific privacy notice. We review our data collection, storage
and processing practices to ensure that we only collect, store and process
the personal information needed to provide or improve our services. We
take reasonable steps to ensure that the personal information we process
is accurate, complete, and current, but we depend on our users to update
or correct their personal information whenever necessary.
Accessing and updating personal information
When you use TJH Computers services, we make good faith efforts to provide
you with access to your personal information and either to correct this
data if it is inaccurate or to delete such data at your request if it
is not otherwise required to be retained by law or for legitimate business
purposes. We ask individual users to identify themselves and the information
requested to be accessed, corrected or removed before processing such
requests, and we may decline to process requests that are unreasonably
repetitive or
systematic, require disproportionate technical effort, jeopardize the
privacy of others, or would be extremely impractical (for instance, requests
concerning information residing on backup tapes), or for which access
is not otherwise required. In any case where we provide information access
and correction, we perform this service free of charge, except if doing
so would require a disproportionate effort. Some of our services have
different procedures to access, correct or delete users' personal information.
We provide the details for these procedures in the specific privacy notices
or FAQs for these services.
Enforcement
TJH Computers regularly reviews its compliance with this Policy. Please
feel free to direct any questions or concerns regarding this Policy or
TJH Computers 's treatment of personal information by contacting us through
this web site or by writing to us at the address shown at the end of this
document. When we receive formal written complaints at this address, it
is TJH Computers 's policy to contact the complaining user regarding his
or her concerns. We will cooperate with the appropriate regulatory authorities,
including
local data protection authorities, to resolve any complaints regarding
the transfer of personal data that cannot be resolved between TJH Computers
and an individual.
Choices for personal information
When you sign up for a particular service that requires registration,
we ask you to provide personal information. If we use this information
in a manner different than the purpose for which it was collected, then
we will ask for your consent prior to such use.
If we propose to use personal information for any purposes other than
those described in this Policy and/or in the specific service notices,
we will offer you an effective way to opt out of the use of personal information
for those other purposes. We will not collect or use sensitive information
for purposes other than those described in this Policy and/or in the specific
service notices, unless we have obtained your prior consent.
You can decline to submit personal information to any of our services,
in which case TJH Computers may not be able to provide those services
to you.
Changes to this policy
Please note that this Privacy Policy may change from time to time. We
will not reduce your rights under this Policy without your explicit consent,
and we expect most such changes will be minor. Regardless, we will post
any Policy changes on this page and, if the changes are significant, we
will provide a more prominent notice ( including, for certain services,
email notification of Policy changes). Each version of this Policy will
be identified at the top of the page by its effective date, and we will
also keep prior versions of this Privacy Policy in an archive for your
review.
If you have any additional questions or concerns about this Policy, please
feel free to contact us any time through this web site or at Privacy Matters,
c/o TJH Computers, 25, St John Street, Hanley, Staffs, ST1 2HT. |